Shipping Policy
1. Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
We ship via reputed courier partners.
Estimated delivery times:
- Metro cities: 3-5 business days
- Other cities and rural areas: 5-10 business days
3. Shipping Charges
Shipping charges are calculated at checkout based on location and order weight.
Free shipping may be available on orders above a certain amount.
4. Order Tracking
Once dispatched, you will receive a tracking number via WhatsApp/SMS/email.
5. Delayed or Lost Shipments
Delays may occur due to external factors (weather, courier issues).
If an order is not received within the estimated time, contact us for assistance.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, notify us within 48 hours with photos/videos. We will assess and provide a replacement or refund if eligible.
7. International Shipping
Currently, we only ship within India. International shipping is not available at this time.
For further questions, contact us at hemalatha@shreeprakruthi.com or
WhatsApp Number +91 6363473632